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Charlotte, NC

(980) 485-5331

Kernersville, NC

(336) 975-8540

Email

info@thecleaningsolutions.org

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We pride ourselves on being easily accessible to our clients. If you have any questions about our services, need a quote, or want to schedule an appointment, please don’t hesitate to reach out to us. Our friendly and knowledgeable team is always happy to assist you and will respond to your inquiry promptly. You can reach us by phone, email, or by filling out the contact form on this page. We look forward to hearing from you!

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FAQs

Carpet Cleaning
Tile Cleaning
Upholstery Cleaning
Carpet Repair
Car Interior
Water Extraction
How often should I have my carpets professionally cleaned?

You should have your carpets professionally cleaned every 12 to 18 months, depending on the amount of foot traffic, pets, and other factors in your home.

Will professional carpet cleaning get rid of all stains?

Professional carpet cleaning can remove most stains, but some tough or set-in stains may require additional treatments or specialized techniques.

How long will it take for my carpets to dry after professional cleaning?

Drying time can vary depending on the humidity, air flow, and type of carpet, but it usually takes between 8 and 10 hours for carpets to fully dry after professional cleaning.

Is professional carpet cleaning safe for pets and children?

Yes, professional carpet cleaning is safe for pets and children as long as the cleaning products and techniques are used correctly. We use non-toxic and eco-friendly cleaning solutions that are safe for your family and pets.

Can professional carpet cleaning prevent the growth of mold and bacteria?

Yes, professional carpet cleaning can help prevent the growth of mold and bacteria by removing the dirt, dust, and moisture that can create a breeding ground for these harmful substances. Regular carpet cleaning is especially important for homes with pets, children, or people with allergies or respiratory issues.

 

Will professional tile cleaning damage my tile surfaces?

No, professional tile cleaning should not damage your tile surfaces as long as it is done by experienced and skilled professionals who use appropriate techniques and products for your type of tile.

What kind of chemicals are used during tile cleaning?

The chemicals used during tile cleaning depend on the type of tile and the extent of cleaning required. However, professional tile cleaning companies use safe and eco-friendly products that are not harmful to the environment or your health.

How often should I have my tile professionally cleaned?

It is recommended to have your tile professionally cleaned at least once a year to keep them in good condition. However, this may vary depending on the amount of foot traffic and usage your tile surfaces receive.

Can professional tile cleaning prevent the growth of mold and bacteria?

Yes, professional tile cleaning can prevent the growth of mold and bacteria as it removes the dirt, grime, and other contaminants that provide a favorable environment for mold and bacteria to grow.

Will professional tile cleaning get rid of all stains?

Professional tile cleaning can remove most stains, but it may not be able to remove all types of stains depending on their severity and the duration they have been on the tile surfaces. However, experienced tile cleaning professionals can identify the type of stain and determine the best way to remove it.

Will professional upholstery cleaning damage my upholstery?

No, professional upholstery cleaning is safe for most types of upholstery fabrics and will not damage them. Our skilled technicians use specialized equipment and cleaning solutions to carefully clean and protect your upholstery.

How long will it take for my upholstery to dry after professional cleaning?

Drying times can vary depending on the type of upholstery, the cleaning method used, and the humidity level in your home. Generally, it can take anywhere from a few hours to a full day for your upholstery to dry completely.

Is professional upholstery cleaning safe for pets and children?

Yes, professional upholstery cleaning is safe for pets and children. We use safe and non-toxic cleaning solutions and follow industry best practices to ensure the safety of your family and pets.

Can professional upholstery cleaning prevent the growth of mold and bacteria?

Yes, professional upholstery cleaning can help prevent the growth of mold and bacteria by removing dirt, grime, and other contaminants from your upholstery. This can help improve indoor air quality and promote a healthier living environment.

Can professional upholstery cleaning remove all stains and odors?

While professional upholstery cleaning can remove many stains and odors, it may not be able to remove all of them. Some stains and odors may be deeply embedded in the fabric and require more extensive treatment. Our technicians will do their best to remove all stains and odors, but we cannot guarantee complete removal in every case.

What kind of damage can be repaired with professional carpet repair?

Professional carpet repair can fix a variety of damages, such as carpet tears, holes, burns, pet damage, and frayed or worn edges.

How long does carpet repair take?

The time required for carpet repair depends on the extent and type of damage, as well as the size of the affected area. However, most repairs can be completed within a few hours to a day.

Is carpet repair a cost-effective alternative to carpet replacement?

Yes, carpet repair is often a more cost-effective solution than carpet replacement, especially if the damage is localized or minor. Repairing damaged carpet can extend its lifespan and prevent the need for a full replacement.

Can all types of carpet be repaired?

Most types of carpet can be repaired, including loop pile, cut pile, Berber, and patterned carpets. However, some specialty carpets or heavily damaged carpets may not be repairable.

How long will the repaired carpet last?

The longevity of repaired carpet depends on various factors, such as the extent and type of damage and the age and condition of the carpet. With proper maintenance and care, however, repaired carpet can last for several years.

What kind of cleaning products are used during car interior cleaning?

We use a variety of professional-grade and eco-friendly cleaning products specifically designed for car interior cleaning. Our products are safe for all types of car surfaces and upholstery.

How long does car interior cleaning take?

The duration of the car interior cleaning service depends on the size of your vehicle and the level of dirt and stains. Typically, the service can take anywhere from 1-3 hours.

Is car interior cleaning safe for my car's surfaces?

Yes, our car interior cleaning service is completely safe for all surfaces in your car. Our team of experienced technicians uses gentle yet effective cleaning products and techniques to ensure the protection of your car's surfaces.

Can car interior cleaning remove all stains and odors?

Our car interior cleaning service can effectively remove most stains and odors from your car's upholstery and surfaces. However, the severity of the stain or odor and the type of material it's on may affect the level of success in removal.

How often should I have my car's interior professionally cleaned?

The frequency of professional car interior cleaning depends on the amount of use and exposure to dirt, dust, and other contaminants. We recommend having your car's interior professionally cleaned at least twice a year to maintain its cleanliness and freshness.

How quickly will The Cleaning Solutions respond to my emergency water extraction request?

We understand that emergencies happen, which is why we offer 24/7 emergency water extraction services. Our team is dedicated to responding promptly to all emergency requests.

Is emergency water extraction available 24/7?

Yes, we offer 24/7 emergency water extraction services to help our clients in their time of need.

How long will it take for my space to be fully dry after emergency water extraction?

The length of time it takes for your space to be fully dry depends on several factors, including the extent of the water damage and the type of surfaces affected. Our team will use specialized equipment to thoroughly extract water and dry out your space as quickly as possible.

Will emergency water extraction prevent the growth of mold and bacteria?

Yes, emergency water extraction can help prevent the growth of mold and bacteria by removing excess moisture from your space. Our team will use specialized equipment and cleaning products to sanitize your space and prevent the growth of harmful microorganisms.

What kind of equipment is used during emergency water extraction?

Our team uses state-of-the-art equipment for emergency water extraction, including industrial-strength water extractors, dehumidifiers, and air movers. This equipment allows us to thoroughly extract water and dry out your space quickly and effectively.

Happy Customers

Prompt and professional service. The equipment was state of the art and it didn’t leave carpets soaked which normally creates a damp smell after carpets are dry. My home smelled fresh and clean after service. I’m extremely pleased with the Knowledgeable technician and the deep clean I received. I will definitely use this company again. Thanks for supplying me with excellent service.
The Cleaning Solutions is a company of great integrity! I have been pleased to work with them for the last 4 years as a community manager in Greensboro. They are reliable and doesn’t half do the job! They don’t try to nickel and dime you, and will propose what is needed. I have seen them get the most worst stains out of carpets saving us from having to replace them!